Since the beginning of October, Luxair is offering a more intuitive segmentation between the different fares available. Indeed, each passenger will have an even wider choice with a grid of 4 fare categories to choose the product that suits him/her best.
As of the 8th of October, Luxair has launched a new fare range to give its customers more choice and to adapt to all travel needs. Each fare family offers passengers a clear and distinct set of products and services designed to meet their different needs, such as access to the fast lane or the Business Lounge, which will now be available, with the purchase of certain fare ranges, for an additional fee.
The objective of these new fare structures is to improve the customer experience by creating a product that is clearly focused and adapted to their demands, to modernise Luxair’s product offering in line with post-Covid changes and challenges and to improve customer flexibility.
Four choices will now be offered when booking:
SMART – Offers the traditional Luxair premium service package, such as the possibility to take 2 items (hand luggage and small bag) on board, a 23 kg checked baggage item and included snacks and drinks on board.
FLEX – Offers, in addition to the benefits of the SMART fare, full flexibility and refund, selection of standard or forward cabin seats, complimentary access to the Fast Lane, access to the Business Lounge for an additional fee and flexibility in rebooking.
BUSINESS – Refundable and modifiable free of charge, this offer includes all the advantages of the Luxair experience (2 pieces of luggage and a gourmet menu served on board in addition to the advantages of the FLEX offer).
LIGHT – This new range aims to satisfy passengers who wish to travel light. Customers will be able to fly at an attractive price with a maximum of 8 kg hand luggage and a small personal item. In-flight snacks and beverages are also included.
More information: www.luxair.lu